All the Sri lankan are very busy on Fuel Pass Register.‘ALREADY REGISTERED USER’, ‘mobile number not found’ “vehicle number and chassis number mismatch“. are mostly getting error.

This is the very common error most of the users are getting. but so far this error message is caused by a main reason.

If you are getting ‘mobile number not found’ I think you have to do a re-register on the website again. You can check the below SMS as the confirmation.

Update of Fuelpass gov lk on 20th July 2022

Update 1 :ICTA Send Messages to some users to Re-Register the National Fuel Pass Online Registration.

Re-Register-National-Fuel-Pass-Online-Registration

Update 1 : Registration for New Users are not allowed now and you have to wait for the more update.

National fuel pass error
Fuel Pass Gov LK Registration Errors 1

Update of Fuelpass gov lk on 18th July 2022

National Fuel Pass New Registration Currently Disabled for new users registration.

Update of Fuelpass gov lk on 17th July 2022

  • If you are entering the Old Vehicle Number like 500 – 3434 or ශ්‍රී SRI type Vehicles.

Update : Dash and Sri Number Error Fixed Now.

Vehicle registrations with “Sri –“ to only enter the vehicle number in columns 

Ex: 3 Sri -1234  === 3 1234

vehicle number and chassis number mismatch

Other wise if you are with New Vehicle Number and getting this type of error message. please wait and try after few hours.

vehicle number and chassis number mismatch
Fuel Pass Gov LK Registration Errors 2
41 comments
  1. Yes in our vehicle also getting the same problem as vehical number and chassis number is not matching. Trying lot but still the error is there. If there is any method to get through pls let us know. Thank you for your support.

    1. Still unable to register
      Same error “Chassis number and vehicle number miss match”
      Cheked everything even book and physical vehicle. Its correct but giving the error..
      It’s 65-xxx Number

    1. I too get this error.
      When I tried to log in I get a message saying ‘mobile number not found’
      Any solutions?

  2. I am still getting “Registration not completed within 20 minutes. Please try again.” this error.
    It is Registered via AGA office. Bike number GS xxxx . I have a book not a computerized sheet. Is it not entered to system?

  3. I get this error message- Registration failed.Vehicle already registered.I didn’t get the QR code. When I try to log in it says mobile number not found.

  4. I was tryed register my vehicle to fuel pass gvt.but they sent me messag
    “It not match vehicle register no: and chassy no”I was check cerrecctly my register book and vehicle nomber.there have that nombers correct.PLEAS HELP ME.THANKS.

  5. අත් වැරදීමකින් ඩීසල් ලෙස තෝරා ගත යුතුව තැන පෙට්ට්‍රල් ලෙස සදහන්ව ලියාපදිංචි උනා.කල හැකි යමක් තිබේද…

  6. Bro
    Some people r stealing the information from insurance card… eco test…
    Or previous users who r having the details….
    I tried several times
    But it says Already registered and Phone No. Is not maching…
    This is a Dumb app
    Not a genuine one…

  7. When I was registering message came “please retry ” then I clicked the retry. Then message came ” already registered”. But I can’t login. When I ‘m trying to login a message coming “phone number not found”.

  8. මම දැන් රෙජිස්ටෙර් වෙන්න බැලුව ඔක්කොම හරියට ෆිල් කරා අන්තිමට error එකක් එනවා දැනටමත් මම එකට රෙගිස්ටෙර් වෙලා කියල මම එකට රෙජිස්ටෙර් උනේ නැ ඒ උනාට කරන්න පුළුවන් දෙයක් තියනවනම් කියන්න����

  9. I am also getting the message vehicle number and chassis number not matching checked with RMV but still getting the message

  10. I tried twice two phone numbers.
    But it appears “registration failed. already registered”
    I can’t register in any way.
    This Numbers- 0717743615 / 0720134464
    Vehicle Number- BHS-0737

  11. I tried twice two NIC numbers but its notified “Registration failed .already registered” what should i do now?

  12. I filled every details correctly. system busy and it shows try again later. but now i cant register, it shows “Registration failed, Already registered user”. How can i solve this? 0714541551

  13. “Already registered user” error එකක් එනවා.. මම කලින් register වෙලත් නෑ, help me.. plz

  14. I also getting same error, “Already registered user”. I tried couple of our family members ID numbers but failed to register. Same error coming. If any solution, please message to my mobile no.0776945622

  15. What is this piece of shit. Tried several times and filled everything correctly. After the submission, API giving a bad response about “Already registered user”. Then I tried to login, but it provides “Mobile number not found” error response. I think grade 10 IT student can do better job than ICTA when developing the system. Suck!

  16. im also having the trouble on getting QR Code it shows “Registration failed, Already registered user”. How can i solve this? please help

  17. For about a week I am trying to get the pass but the same message vehicle number and chassis number mismatch appears please I urge your support on this matter also I checked with the RMV with the vehicle number and chassis number but no problem with that I am expecting a help 0777987269

  18. Hi, for 2 phone numbers I am getting the same message as ‘RETRY’ and then when I do, next it says ‘ALREADY REGISTERED USER’ but when I go to the login it says ‘MOBILE NUMBER NOT FOUND’. If I am registered I have to get the code but I didn’t receive the QR code. And they are not allowing to re-register too. I got a telephone number of the Fuel Pass Authority but they are not answering the phone. Anyone knows what I can do ?

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