Instagram Business : If you have any business during this epidemic, you may be using the WhatsApp Business app to keep your business active, for customer convenience and because of the unique features that are unique to the business. You also know that if you run a Facebook page for your business, you can link your WhatsApp Business account to your Facebook Page.
Instagram is the next social media that can be used to grow the business. It has the ability to attract a large number of customers to your business, and you can link your Instagram Business account with your WhatsApp Business account. Then you can see how a button that displays messages directly to WhatsApp as WhatsApp is displayed on the Business Profile as shown in the image below.
As soon as this is said, it comes to your mind, “If it is possible to send a message through Instagram, why does the customer tend to send a message through WhatsApp?” Although it looks right from one angle, we can describe WhatsApp as a messaging app that is easy for many people to use and in everyday life. It also has the ability to provide a better service to the customer due to the features like Catalog and Auto reply in WhatsApp Business.
If you are an Instagram user, you may have seen different types of Sponsored Ads Display in the Home Feed. Here at the bottom of the Sponsored Post, you can see a column like Click to Facebook, Click to Direct Message.
The latest update adds the option to click such WhatsApp Message for such sponsored posts. It has the ability to bring customers directly to WhatsApp through the Ad as mentioned above.